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TO ORDER your chosen items,
please send all of the following information (both (A) & (B)) via
email or fax:
(A) All 3 items of your pay info**:
(1) CC# (2) exp date (3) verification #
(The verification # is the last 3 digits to the right on the back of
the card where you sign your name; we cannot accept your order without
this information)
[** You may cut up your CC# into two emails if you feel unsafe sending
it in one email].
(B) ...And complete billing/shipping address:
First Time Customers: For security reasons we can ONLY ship to your
billing address - that is the address that your credit card company
sends your bill to.
Repeat customers: (...of longer than 3 months duration AND 2 sucessful
transactions)
may have the option of specifying an alternate shipping address for
their convenience.
You may also call during store hours using our 800 # below if you're
in the US outside of NYC. You must still be able to provide all the
info asked for above.
PLEASE NOTE: DO NOT leave your pay info on our voice mail, only to a
'live' person during business hours.
other types of payment:
money order in U.S. currency
or
cash - U.S. currency - it's not a real
good idea to send cash in the mail!
or
checks only as a last resort, also in
U.S. funds.
we must wait a week for checks to clear
our business hours:
Sunday-Wedsnday-12 noon to 9pm (EST)
Thursday-12-10pm
Friday & Saturday-12 noon to 10pm (EST)
Shipping charges:
Shipping charges (in the US) for CDs only, are $3.00 for the first
disc, $1.00 ea. addl. disc (that's per disc - a 2CD set counts as
2 discs, etc.) Rates diminish for large packages.
Shipping (in the US) for any package that includes an LP or Book or
oversized item, are $5.00 for the first disc/item, $1.00 ea. addl.
disc Rates diminish for large packages.
CANADIAN & MEXICAN : $4.00 for the 1st CD, $1 each additional.
LPs and books are at a proportionately higher rate.
REST OF THE WORLD: Foreign rates for shipping are higher, naturally
(begins at an average of $6 for the 1st CD, and $3 each additional,
of course diminishing somewhat for larger packages), but are charged
within $1 - $4 of actual cost, depending on size of order and packaging
material.
We reserve the right to insure large packages (generally about $100.00
and over) at your expense to whichever countries such service is available,
unless particularly instructed not to at time of the order, in which
case we cannot be held responsible for loss or damage to package while
in transit.
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